Shipping policy

Zelura — pendiente de completar. Sustituye NOMBRE LEGAL, DIRECCION y CORREO por tus datos reales antes de publicar la tienda. Son obligatorios y sin ellos esta politica no te protege.

Where we ship

Zelura currently ships to addresses within the United States only.

Shipping cost

Shipping is free on every order. There is no minimum spend.

Processing and delivery times

Orders are processed within 1–2 business days of being placed. Once dispatched, delivery typically takes 6–9 business days.

Business days are Monday to Friday and exclude public holidays. Delivery estimates are not guaranteed; carrier delays, weather and peak periods can extend them.

Tracking

You will receive a confirmation email when you order, and a second email with a tracking link as soon as your parcel is on its way. If you have not received tracking within 3 business days, contact us at CORREO.

Fulfilment

Our products are shipped by our fulfilment partners. Depending on stock, items in the same order may arrive separately at no extra cost to you.

Wrong or incomplete address

Please check your address carefully at checkout. If a parcel is returned to us because the address was wrong or incomplete, we will contact you to arrange reshipment; a new shipping charge may apply.

Lost or damaged parcels

If your parcel arrives damaged, or tracking shows no movement for more than 10 business days, write to us at CORREO and we will resolve it — either a replacement or a full refund.

Contact

NOMBRE LEGAL — DIRECCION — CORREO